ROI WITH HEART
Since 2001, Phimation founder Dave Haviland has focused on providing management consulting to leadership teams at Second Stage businesses to help them clarify their business goals and strategies, improve how they sell products and services, boost internal productivity, and develop new business opportunities.
Dave has led more than 4,000 strategy meetings. In those meetings, he relies on an ROI calculator that is going inside him at all times, an ability to guide meetings with great questions, and advice from his business and personal experience.
He serves on the board of directors or advisors for several of his clients, and acts in the role of a Board with several others. He also conducts workshops for groups of CEOs and “rising leaders” – high-performing middle managers who will become future leaders.
His orientation is that of a COO – with a foot in strategy and a foot in execution. As a result, he covers the gamut of issues that a business faces.
He gives his clients as much or as little help as they want - from guiding the conception of strategy to overseeing the in-the-trenches execution.
His approach centers on “ROI with heart,” emphasizing good business decisions while honoring each company’s culture and relationships. His clients either are family businesses, or act like them. His smallest client has 10 people and his largest has 200.
Dave graduated from Yale with an American Studies degree, spent a year after graduation biking around the country, and then landed in a teaching job in Louisville, KY. He later moved to Washington, DC, where he found his way from Capitol Hill into a business career serving as an operations, corporate development and marketing leader at four telecom/media startups. He moved to Ann Arbor in 1998, and started Phimation Strategy Group in 2007 after being a partner in another strategy consulting firm. His time outside work is filled with 3 teens, “beer league” hockey, and a blossoming karaoke career.
WHAT DAVE'S CLIENTS HAVE TO SAY
Since working with Dave we’ve been able to gain a better focus on our growth plan. What is unique about his approach is the ratio of listening to talking/directing he does. Most coaches are eager to share their knowledge, where Dave is eager to listen. His value is in his ability to listen and hear beyond our words to extract the heart of our goals. At that point, he steps in and provides clarity and actionable ideas.
Mickey Swortzel - Owner/CFO, New Eagle
I started my boutique business litigation law firm about 10 years ago. While we had some success, we weren't where I wanted us to be. A couple of years after starting, I retained Dave Haviland to help get our firm beyond start-up and into a Second Stage stable business. Dave helped us create a systematic marketing approach, address staffing concerns, and build a solid partnership group at the top. 8 years later, our revenues have quadrupled and we have the strong business foundation I wanted. What started as a 2 lawyer office is now 7 people - with strong prospects for more growth. Dave has been a tremendous advisor to me and the firm. I am grateful to have him as part of our management team, and look forward to the next 10 years with Dave at our side.
Ken Neuman - Managing Partner, Altior Law
Dave has really helped our company tackle some tough issues that we knew we needed to face but did not have the time or energy to do so, including some issues that we did not know we had. Issues ranging from selling approaches, Partner to Analyst compensation, organizational structure, and Marketing budget priorities. His demeanor is perfect for our company; listening when it makes sense, being tough when that is required and overall, just getting us to take action and move things down the field. He's had a big impact on our firm!
Rick Claar - Managing Partner, Martec Group